1.  These terms

1.1 These terms and conditions relate to any products supplied to you through this website or by telephone or other electronic means (“the Site”) by Weaves UK Trading Ltd. trading as Bangaliana (“Bangaliana”, “we” or “us”) to you, the customer or Site user (“you”). These terms and conditions together with the receipt of order and dispatch emails we send to you will form the agreement between you and us (“the Agreement”).

1.2 These terms and conditions may be varied by us at any time by posting amended terms and conditions on the Site. The terms and conditions which apply to your purchase will be those terms and conditions applicable at the time of the purchase.

1.3  These terms and conditions relate to your purchases from us through the Site but do not relate to your use of the Site otherwise. Please see our separate Website Terms of Use. Please also see our Privacy Policy for information about how we collect and use your personal data.

2.  Orders

2.1   Please view the Site which explains how to place an order. Our order process allows you to check and amend any errors before submitting your order to us. Please take the time to read and check your order at each page of the order process.

2.2  After you place an order, you will receive an e-mail from us acknowledging that we have received your order. However, please note that this does not mean that your order has been accepted

2.3  We will confirm our acceptance of your order to you by sending you a despatch confirmation e-mail that confirms that the products have been dispatched (“Confirmation”). The Contract between us will only be formed when we send you the Confirmation.

2.4  If we are unable to supply you with a product, for example because that product is not in stock or no longer available or because we cannot meet your requested delivery date or because of an error in the price on our site, we will inform you of this by e-mail and we will not process your order. If you have already paid for the products, we will refund you the full amount including any delivery costs charged as soon as possible.

3.  Payment and prices

3.1  At the time you place an order you must give authority for payment. We may take payment from you at any time between you placing the order and us accepting your order.

3.2  The prices payable for the items that you order are clearly set out on the Site. If, by mistake, we have under-priced an item, we will not be liable to supply that item to you at the stated price provided that we notify you before we accept your order.

3.3  The price of a product includes VAT (where applicable) at the applicable current rate chargeable in the UK for the time being. However, if the rate of VAT changes between the date of your order and the date of delivery, we will adjust the VAT you pay, unless you have already paid for the products in full before the change in VAT takes effect.

3.4  The price of a product listed does not include delivery charges.

3.5  All prices are expressed inclusive of any VAT payable unless otherwise stated.

4.  Availability and Products  

4.1  Any order you may place with us is subject to availability of the products ordered. We cannot and do not guarantee that any item shown on the Site will be available continuously or at any given time.

4.2  If for any reason beyond our reasonable control, we are unable to supply a particular item, we will not be liable to you except to ensure that you are not charged for that item.

4.3  The packaging of the products may vary from that shown on images on our site. 

4.4  The images of the products on our site are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that your computer's display of the colours accurately reflect the colour of the products. Your products may vary slightly from those images.

5.  Delivery

5.1  At the time you place an order we may not be able to provide an exact date of delivery. In those circumstances we will endeavour to provide you with an approximate delivery time when you place the order and we or our delivery partners will contact you again when we are able to specify a date.  

5.2  We will endeavour to provide tow day delivery of items within the United Kingdom if ordered before 6PM but we are not able to guarantee any specific delivery date. We will not be liable if we fail to do so in part or in full due to circumstances beyond our control.

5.3  Our delivery charges will be set out on the Site.

5.4  Whilst we will use reasonable endeavours to deliver the items on the agreed date we will not be liable for any failure to deliver on the stated date or at the stated time.

5.5  Delivery will be made to the address specified by you on the completed order form. Our delivery charges will be specified at the time the order is placed.  

5.6  We do not deliver on Sundays. For these Terms, the "delivery" shall be deemed to have occurred or the goods shall be deemed to “have been delivered” upon signing for receipt of the products at the agreed delivery address.

5.7  Delivery may be tracked via our delivery partner.

6.  International Delivery

6.1  If you order products from our site for delivery outside of the European Union, your order may be subject to import duties and taxes which are applied when the delivery reaches that destination. Please note that we have no control over these charges and we cannot predict their amount.

6.2  You will be responsible for payment of any such import duties and taxes. Please contact your local customs office for further information before placing your order.

6.3  You must comply with all applicable laws and regulations of the country for which the products are destined. We will not be liable or responsible if you break any such law.

7.  Your Right to Cancel

7.1  You can cancel or change any of your current orders prior to dispatch by contacting us on [welisten@bagalianauk.com].

7.2  Please see our returns and cancellation policy which explains your right to cancel a contract for the purchase of products without giving a reason and how you can exercise that right.

7.3  Personalised or perishable items or items with a hygiene element may not be returned unless they are defective

7.4  Under the Consumer Rights Act 2015 any products supplied must be as described, fit for purpose and of satisfactory quality.

7.5  If you wish to exercise your legal rights to reject faulty products you must tell us within a reasonable time of discovering the defect (and if the defect is reasonably apparent immediately then you must tell us within 30 days). You will then need to return the product in person, post it back to us or (if they are not suitable for posting) allow us to collect them from you. We will pay the costs of postage or collection.  

8.  Our Liability

8.1 If you are not dealing as a consumer (within the meaning of the Consumer Rights Act 2015), all warranties, conditions or other terms implied by statute or common law are excluded to the fullest extent permitted by law.

8.2 If you are a consumer your statutory rights are not affected by any of these terms and conditions.

8.3 Any claim by you which is based on any defect in the quality of the products supplied or their failure to correspond with specification must be notified to us as soon as possible from the date of delivery (and in any case, within 30 days of delivery) or (where the defect or failure was not apparent on reasonable inspection) within a reasonable time after discovery of the defect or failure. If you do not notify us accordingly, you will not be entitled to reject the products and we shall have no liability for such defect or failure.

8.4 If the goods purchased are of unsatisfactory quality, unfit for purpose or not as described (‘defective’) and you notify us within 30 days of delivery then you are entitled to cancel your order and receive a refund. After this 30 day period you are entitled to repair or replacement of defective goods, but if you notify us that the goods are defective more than six months following delivery then we are entitled to require that you demonstrate that the products were defective on delivery.

8.5 If a product supplied is defective, we will replace or repair the items free of charge or refund to you the price of the item (see above for more information), but we shall have no further liability to you.

8.6 We are responsible to you for foreseeable loss and damage caused by us. If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is “foreseeable” if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen.

8.7 We are not liable for business losses. We only supply the products for domestic and private use. If you use the products for any commercial, business or re-sale purpose we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

8.8 Save as explained above our liability under or in connection with these terms and conditions is limited to the price of the items supplied.  

8.9 We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors; for fraud or fraudulent misrepresentation; for breach of your legal rights in relation to the products including the right to receive products which are: as described and match information we provided to you; of satisfactory quality; fit for purpose; and for defective products under the Consumer Protection Act 2015.

9.  Miscellaneous 

9.1  These terms and conditions and this Agreement will be subject to the laws of England and Wales unless you are ordering from a European Union country outside of England and Wales and you are relying on compulsory consumer rights in your that country. We will try to solve any disagreements quickly and efficiently. 

9.2  If you are not happy with the way we deal with any disagreement and you want to take court proceedings, you must do so within the United Kingdom.

9.3  If you are not a consumer, you confirm that you have authority to bind any business on whose behalf you use our site to purchase products.

9.4  We may transfer our rights and obligations under a Contract to another organisation, but this will not affect your rights or our obligations under these Terms.

9.5  This Contract is between you and us. No other person shall have any rights to enforce any of its terms

9.6  Each of the paragraphs of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.

9.7  If we fail to insist that you perform any of your obligations under these Terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations.

9.8  We shall not be responsible for any breach of these terms and conditions caused by circumstances beyond our reasonable control.

9.9  If you have any queries or wish to make any complaints about us or our products please contact welisten@bangalianauk.com or write to us at our office at Paternoster Flat 15 Julius House, Blair Street, United Kingdom. Registered Number: 16373252.

Bangalianauk works to ensure that your privacy is protected when using our services as per the GDPR implementation. This website is operated by bangalianauk.com and this privacy policy is applied to your use of any Bangalianauk websites using the domain bangalianauk.com. We therefore, have a policy explaining what personal information is, how we use the information, who has access to the data and your rights regarding the information collected. Your access and use of our website constitutes of your acceptance of our privacy policy and terms of use.

We take responsibility for all the personal data (such as your name, address, email address, phone number, and date of birth) that you provide us with, obtained when you subscribe to our newsletter or when you create a profile.

We only share your number with Fast SMS, the company that we use to send text messages to you and with our in-house marketing team who assist us with our marketing activities. We will not share your details with any other third party and you will only receive messages from bangalianauk. If you wish to opt out, you are free to do so at any time and this can be done easily by emailing welisten@bangalianauk.com

This privacy policy sets out how this website (hereafter "the Store") uses and protects any information that you give the Store while using this website. The Store is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. The Store may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

• name
• contact information including email address
• demographic information such as postcode, preferences and interests
• other information relevant to customer surveys and/or offers

For the exhaustive list of cookies we collect see the List of cookies we collect section.

What do we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping.

We may use the information to improve our products and services.

We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by letting us know using our Contact Us information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email us this request using our Contact Us information.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Delivery timelines and costs are as follows:
All parts of the UK: 5 to 7 working days
Deliveries are conducted from Monday to Saturday.
When you proceed with your order, you will be presented with the total cost and available payment methods. Additionally, ensure that the shipping address for your order matches the region of your purchase. Upon placing your order, you will receive an automated email from Customer Service. Orders are processed automatically for card payments. You can track your order at https://cx.bangalianauk.com/.
Need further assistance? Feel free to email us at welisten@bangalianauk.com

About Us – Bangalianauk Online

We are Kaiser Ahmed and Takbir Hossain, the founders of Bangalianauk Online a fashion and clothing brand born out of love for heritage, identity, and bold expression.

Our mission is simple but powerful: to keep the Asian catcher in check. In a globalised world that often dilutes or stereotypes Asian identities, Bangalianauk is a cultural statement a refusal to blend in, a celebration of uniqueness. We believe in fashion that tells a story, sparks conversations, and connects generations.

Drawing from rich South Asian aesthetics, streetwear influence, and contemporary design, Bangalianauk bridges tradition with rebellion. Our collections are not just clothes they are narratives, stitched with pride, defiance, and creativity.

We’re not just building a brand we’re building a movement.